The Front Desk Pack: 162 Messages + 24 Shop Forms

The front counter runs on two things

What you say to the customer, and what the customer signs. Most shops improvise both. The text about the car being ready gets retyped from scratch fifty times a week, and the authorization form came off a Google image search in 2014.

What is in it

Two complete Mechanivo add-ons, sold together at one price.

• The Shop Owner’s Message Vault ($8.90 on its own). 162 ready-to-send customer messages in one Excel workbook, 17 tabs, an SMS and an email version of everything, in eleven categories — estimate approved, vehicle ready, declined work follow-up, past-due invoice, review request, no-show, seasonal reminder. Type your shop name once on the SETUP tab and every message fills it in. The MESSAGE BUILDER tab finishes a message in ten seconds with the customer, the vehicle, the amount and the date already in it.
• The Shop Paperwork Vault ($11.90 on its own). 24 forms an independent shop actually uses, from repair authorization to key tags. One HTML file you open in any browser puts your shop name and your logo on all 24 at once, live. It carries a United States and a Canadian edition and prints on US Letter or A4. Three ready-made PDF sets are included if you would rather not touch the browser file at all.

Why these two together

They are the same counter. The message goes out, the form comes back signed. Both work from the day you open the file, before you have entered a single number anywhere else. Nothing here needs setup, a login, or an internet connection.

The terms

One-time payment of $13.90 instead of $20.80. Instant download. The workbook runs in Excel and Google Sheets, the PDFs open anywhere, and the browser file prints from any browser, offline. No subscription, no login, no expiry.